Property Casualty 360: ADAS Recalibration is Driving Windshield Repair Back into the Shop

While advanced driver assistance systems offer many advantages, the need for professional recalibration will affect insurers, repair shops and drivers. The auto industry has made many technological advancements over the years to improve the safety of motorists, but safe driving … Continued

Claims Journal: Digitizing Claims Processing Can Be a Real Claim to Fame

By enabling anytime, anywhere accessibility to a simpler self-service online system, forward-thinking carriers can digitize claims processing, making it dramatically simplified, intelligent, and cost-effective, while boosting customer loyalty at the same time. Digitizing the claims cycle and making it truly … Continued

Carrier Management: Boost Customer Loyalty With a Dynamic Digital Claims Cycle

Loyal customers are the lifeblood of many businesses, and the insurance industry is no exception. A happy insured will renew their policy every year, promote the carrier to others and cost far less than a new customer to service. A … Continued

Property Casualty 360: ADAS is Driving Smarter Windshields, But Roadblocks Loom

Windshields have come a long way since their introduction in the early 1900s. As cars got faster, windshields became a necessity. Wiper blades and increasingly safer glass topped the innovation list until recently, but advanced driver assistance systems (ADAS) are … Continued

Property Casualty 360: Windshield Repairs Provide Options for Fraud

If your policyholders live in sunny Florida, is there really any reason for their vehicle’s damaged auto glass to be replaced with a winter package upgrade that includes a heated wiper park area? Not likely. Along with billing discrepancies, parts-shifting … Continued