Beautiful and intuitive claim intake screens, with integrated business rules and consumer communication
You can setup StrategicClaim so that consumers can self-report a new claim online or check the status of an existing claim using their smartphone or desktop device.
When an insured calls in a claim, agency staff can expertly and easily gather claim information and automatically forward instantly to participating carriers. Intuitive screens make it easy to use the platform in minutes
Easily launch your branded claim platform in minutes. Connect to your agency management systems, insuring organization claim system, and to participating service providers.
No matter the intake method, StrategicClaim recognizes state by state regulations, and each interaction is designed to achieve regulatory compliance in all aspects of the claim experience.
To meet expectations of today’s consumers, its got to be fast, informed and connected.
Your policyholder can usually get a confirmed claim service appointment at first contact with our instant appointment scheduling system.
Our dynamic scheduling algorithm and connectivity to the widest range of service providers can help customers find the best appointment times to fit their schedules and meets Insurers claim best practice goals
The optimized resolution plan can be coordinated with each partner insurer claim best practice rules.
Provide real time information to your customer about the status of claim and the progress of repair or restoration activities.
Email or text updates throughout the process of the claim evaluation, repair or restoration
We measure and display provider ratings.
Connects the service provider community to your customer in real-time.
CarrierConnect provides tight integration with your Insurer partners to insure all business goals are met. Include our 24/7 and overflow support to keep your customers serviced around the clock
For a hosted solution, after hours or throughout the day, choose the StrategicClaim contact center for seamless 24/7 personal interactions with your consumers. Our reps are claims experts first, and understand the unique aspects of the insurance agency world.
Our proprietary fraud management protection system helps protect against erroneous billings.
Makes sure that the communication with your customer complies with all applicable regulations in each state
Access all the relevant information to track claim performance and customer satisfaction